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UK Customer Services Mon-Fri 9-5
Begin with your room, not the sofa. Measure the space carefully, thinking about where you naturally sit, walk and gather. A compact two‑ or three‑seater works beautifully in smaller rooms, while larger spaces often suit a generous three‑ or four‑seater or a pair of sofas facing each other.
It’s helpful to mark out the footprint with tape or newspaper and “live” with it for a moment. Walk past where the arms will be, imagine a coffee table in front and check sightlines to doors, windows and the TV
Most standard doorways will accommodate our sofas, but it’s always worth measuring. Note the height and width of your main entrance, any internal doors, stairwells and tight corners, then compare them with the sofa’s external dimensions.
For larger made‑to‑order pieces like Fitzroy and Hampton, checking access is especially important. If you have narrow hallways or sharp turns, let our team know, they can advise on whether a particular model is suitable or suggest alternatives that are easier to manoeuvre.
Our ready‑made sofas use high‑quality foam, fibre or a blend of the two to balance comfort, shape and support. The fillings are chosen to feel welcoming from the first sit, while maintaining their structure in everyday use.
Fitzroy and Hampton made‑to‑order sofas are designed with premium comfort in mind, typically combining resilient foam cores with softer layers or fibre tops to give that “sink‑in but still supported” feeling. Cushion fillings for each design are detailed on the product page so you know exactly what you’re getting.
Some of our sofas have fully or partially removable covers, while others are beautifully tailored in a fixed‑cover style. Where covers can be removed, care instructions will indicate whether they are suitable for machine washing, hand washing or professional cleaning.
For fixed covers, we recommend regular vacuuming with a soft brush attachment, prompt spot cleaning and, where needed, professional upholstery cleaning. If easy‑care, removable covers are a priority, look for this feature in the fabric and product details before you choose.
Yes, for made‑to‑order Fitzroy and Hampton sofas you can request fabric swatches so you can see and feel the cloth in your own home.
Trying samples against your walls, flooring and existing furniture is one of the best ways to make a confident decision. It lets you see how the colour behaves in different light and ensures the texture feels right for everyday use.
Our sofas are built on robust frames designed for everyday life, with solid timber and high‑quality structural components used where strength matters most.
A well‑made frame is the quiet heart of a sofa: it keeps arms firm, seats true and everything feeling reassuring over the years. Combined with quality suspension and fabrics, you can expect a carefully used sofa to serve your home comfortably for many years.
Comfort is a personal thing, but we aim for that sweet spot between supportive and relaxing. Ready‑made sofas tend to feel gently firm at first, softening slightly as you settle into them, while Fitzroy and Hampton made‑to‑order designs are calibrated for a more luxurious sit, with generous cushioning that still holds its shape
If you prefer a very structured seat or, conversely, something you can truly sink into, check the product descriptions and, if possible, cushion specification. Our team can guide you to the designs that best match how you like to sit.
Made‑to‑order Fitzroy and Hampton sofas are created specifically for you, so they take a little longer than ready‑made pieces. Delivery is typically around 10–12 weeks from order placement for mainland UK, allowing time for your chosen fabric and size to be crafted and finished.
Our delivery partners will be in touch as your sofa nears completion to arrange a convenient date. It’s a slower process than buying off the shelf, but the result is a piece tailored closely to your home and your taste.
Our sofas are designed with real homes in mind, including busy family spaces. Many of the fabrics used on ready‑made and made‑to‑order designs are chosen for their durability and resilience, and stand up well to everyday use with a little care.
If you have pets or young children, we recommend looking at the more robust weaves and mid‑tone colours, using throws or blankets in favourite lounging spots, and brushing or vacuuming regularly. With these small habits, your sofa can stay looking calm and inviting even in the liveliest of households.
Registered Office: Atkin and Thyme Ltd, New Inn Road, Baldock, Hertfordshire, SG7 5HG VAT Reg. No: 172163228, Company Reg.No: 8671305